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The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.

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The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.

RACS

Client Details

Audit/Evaluation Details

Please select the appropriate box to rate the following categories

I. Customer Service:

A. RACS Team member is helpful.

B. RACS Team member is quick to respond when asked for help or questions about the procedures.

C. RACS Team member conducts themselves in a professional, courteous, and caring manner.

II. Quality:

A. RACS Team member responds to our Quality problems in a timely manner.

B. RACS Team member completes their designated responsibilities within the time frame scheduled.

C. RACS Team member is committed to provide us with transparency in compliance.

D. RACS has greatly assisted us in solidifying our long-term relationship with them as a client.

III. Value:

A. We consider RACS as valuable to our company.

B. Invoicing accuracy for the services that RACS renders to our company.

Are you willing to recommend our company to others?

IV. In case of Facility Audit, please proceed to fill in the next table:

Audit type:

Description:

1. Did you get the Audit Plan sufficiently in advance?

2. Was the audit team well prepared for audit?

3. Was the audit carried out as per program?

4. Was the opening and closing meeting carried out professionally?

5. Did the audit team give you enough explanation for questions?

6. Did the audit team make any unreasonable demand?

7. Would you like the same auditor to audit your organization in future?

8. Did your queries were responded promptly?

9. Did you get the audit and certificates in reasonable time?

10. Did issues found at the audit were helpful and valuable for improving your management system?

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